Terms and Conditions
About Us Universal Star Registry (3Sharp Ltd) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Universal Star Registry (3Sharp Ltd)
411 Petre Street Sheffield S4 8LL United Kingdom
Phone: 0114 242 8714
Email: sales [at] universal-star-registry [dot] com
VAT Number: GB 842 706 037
Universal Star Registry is a trading name of 3Sharp Ltd
Making A Purchase Making a purchase could not be easier. Just browse through the sections or use the search tool to find the gift of your choice.
Click the 'Add to Basket' button to add the item to your shopping basket. To review the items you have selected or to make alterations click the 'basket' link at the top of each page.
After you have finished your selection(s), click on the 'Checkout' link and you will be asked for a few details that we need to be able to satisfy the order.
Once you have finished your order you will be sent an email confirming your purchase along with an order number. Please quote the last four digits of the order number in any correspondence.
Shipping And Handling * * UK ORDERS * *
** Please note that a signature is required on delivery of all orders, and orders will be returned if not signed for. You will incure an additional charge for the resending of all orders **
Shipping And Handling * * INTL ORDERS * *
The buyer understands that goods shipped overseas may or may not incur Import Duties and taxes which are levied when the order reaches the destination country. 3Sharp Ltd does not control these charges and is not in any way responsible for them.
All basic packages are despatched the same day (If placed before 1pm) on your selected service. All deluxe packages (Bronze to Diamond) are engraved and depatched in 5 working days and then sent on your selected delivery service. All deliveries are made on Weekdays only (Monday - Friday)
Tax Charges 20% VAT is included within the price.
Credit Card Security All credit card numbers are processed using a secured connection. No card details are stored on our systems.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0114 2428714 (International +44 114 2428714) or write to us at 411 Petre Street Sheffield S4 8LL United Kingdom
Personalised Goods If the buyer orders goods with Universal Star Registry (3Sharp Ltd) that have been personalised, these goods are not covered by our regular 14 day refund policy.
Returns Policy We make every effort to ensure your order is correct.
If your order arrives damaged please contact us immediately for us to effectively deal with it, call us on 0845 6045524 for a fast professional response.
We have been in business for many years with a near perfect quality record, and we realise problems do occur. We value your custom and welcome your feedback.
Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 14 working days after you have received your delivery (this does not apply to certain items such as personalised products and perishable goods).
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm