Frequently Asked Questions
How it works
The Universal Star Registry is an independent registry of the stars found in each of the 88 constellations (or group of stars). Within each of these constellations are hundreds of thousands of individual stars.
At Universal Star Registry members of the public can choose a star from one of the constellations and rename it. From that date forward it will be forever identified and recognised by Universal Star Registry by the new registered name that you choose.
Prior to being renamed all stars are referred to by their astronomical catalogue number or telescopic coordinates. Once a star has been assigned a new name it will be uniquely registered forever with the Universal Star Registry in our database.
What Can I call my star?
The Universal Star Registry will accept any name up to 30 characters long (unless deemed offensive or provocative) to be renamed in our registry. This could be in celebration of a new birth, a birthday, a wedding couple, anniversary, a memorial plus many more ideas.
Can I see my Star?
Only a small number of stars are visible with the naked eye in each constellation. You will be provided with the coordinates of your registered star and constellation details. The truth is very few will be visible without the use of telescopic equipment. Even with the use of this equipment there is no guarantee that you will ever see your star, visibility depends on several factors including the weather, time of year and position of the star.
Do I own the Star?
Unfortunately not. In reality nobody owns the stars. We are just offering the opportunity to register and name within the Universal Star Registry.
Can someone else name the same star?
The Universal Star Registry can categorically say that each and every star renamed with the Universal Star Registry is 100% unique. Please note there are a number of registration companies each with their own catalogued registration system. Put simply, only stars registered with us appear in our registry. This product is meant as a novelty type gift and should be treated as such.
Can I order extra copies of my certificates?
Yes. There is an option when ordering online to add as many copies as required. Additionally if ordering by phone please tell our staff when placing your order. Each additional certificate is $8 extra.
How long does it take for my order to arrive?
Basic packages are despatched the same day (If placed before 12pm) on your selected service. All deluxe packages (Bronze to Diamond) are engraved and depatched in 5 working days and then sent on your selected delivery service. All deliveries are made on Weekdays only (Monday - Friday). The delivery times will depend on your location and delivery service you choose.
What payment methods do you accept?
We accept ALL major debit and credit cards (with exception of AmEx). Payment can also be made by bank transfer, Paypal, Cheque or Postal Order. Under no circumstances should you send payment by cash.