Returns Policy Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 7 working days after you have received your delivery (this does not apply to certain items such as personalised products and perishable goods).
In the unfortunate event of a mistake been made by the Universal Star Registry on your personalised product we will endeavour to correct this for you straight away. You must inform us of this within 7 days. Before a replacement item is issued the incorrect item will need to uplifted or returned by yourself (postage charges incurred for the return will be refunded).
Before ordering a personalised item please satisfy yourself fully that the gift is what you require. If you have any concerns, please do not hesitate to contact us for more information.
Universal Star Registry - Trading name of 3Sharp Ltd. Registered Company England & Wales 7262706